Each insurance company has different policies and as such provide different coverage.

From April 2019 changes to private health rebates mean that our group sessions will now be called PGP’s. Private Physio Exercise (PPE) sessions – one on one exercise sessions – will continue to be available. To participate in classes, health funds require you to have an annual PGP Assessment with one of our physios. Our physios will also ask you to complete questionnaires periodically to help you justify your health fund claims in the event that they audit your claims.

The amount of coverage you receive for any service you receive at our clinic is at the discretion of your insurance company.

We are happy to provide you with a letter or fill in any required paperwork in order to aid your claim.

Physio Group Programmes (PGP’s)

You can attend PGP’s regularly or casually – it’s entirely up to your schedule. If you attend casually or chose to pay as you go, you can claim with HICAPS if you have coverage at the time of payment. If you purchase e.g. a 10 class pass we will be happy to provide you with a receipt once you complete your ten classes to take to your insurance company. Please note class passes are only valid for 3 months from the date of purchase.

Baby Massage

Private sessions of infant massage are charged as a physiotherapy service to the baby IF the baby has physiotherapy cover. It CAN NOT be claimed on the parents fund.

Group baby massage coverage is at the discretion of the insurance company.

Contact your health fund for further information on your coverage.