Payment for all services must be received either in advance or immediately after treatment.

We have HICAPS and EFTPOS available for all patients in clinic. The health fund card must be presented at the time of payment on the day treatment was received. Read more about claiming your visit with health insurance.

Cancellation policy

All cancellations with less than 24 hours notice (including failure to attend) will incur a charge. This charge is 50% of your physio/massage/private exercise session fee or a full class fee e.g. $30 for a group mat Pilates class.


Pilates classes can be paid for casually or you are able to get a 5 or 10 class pass. Class passes are valid for 3 months from the time of purchase.

All formal programs e.g. Back to Health 8 week Foundations course must be paid for up front.

Baby massage

Any baby massage is charged as a physiotherapy service to the baby IF the baby has physiotherapy cover. It CAN NOT be claimed on the parents fund.